Your garage door may be disconnected from the opener.
My genie garage door remote is not responding.
See your owner s manual for more details.
The most common cause of garage door remote control failure are weak or dead batteries.
If your garage door opener remote has suddenly stopped signaling for your door to raise and lower consider whether the batteries have died before calling your local garage door repair professionals.
Do you remember the last time you replaced the batteries in your opener remote.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
To be sure that the batteries are always good use name brand quality batteries instead of discount brands.
Remote batteries are depleted.
If this is the reason you will need to reengage the carriage.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
The method to reengage the carriage depends on the model of garage door opener you own.
The transmitters remotes will not work to close the garage door.